Shipping Information

Delivery Information

Our Shipping Costs:

For all orders under $150, a flat rate of $10 applies for all deliveries Australia wide.

For all orders over $150, free shipping for all deliveries Australia wide.

Delivery Conditions:

we cannot deliver to Australia Post PO boxes, Parcel Collect, locked bags or parcel lockers.

Couriers Please Courier
Delivery Times:

Delivery times on orders placed between Monday & Friday.

Orders placed before 12pm will be dispatched the same day.

Orders placed after 12pm will be dispatched the following morning.

If the order is placed after 1pm on a Friday, or on the weekend, the order will be dispatched on Monday.

Posted for delivery

Within metropolitan areas of Brisbane 1-3 days – delivery time estimate (business days)

Between a metropolitan area of Brisbane and a country location delivery time estimate (business days) 3-5 days.

Delivery between states:

Between Brisbane - All other states. 4-7 days.

Public Holidays: Orders placed on public holidays observed by QLD will be shipped the next available business day.

International Shipping is unavailable. We ship to Australia only.

Who will deliver my parcel?

Your parcel will be delivered by Couriers Please Courier.

How do I track my parcel?

1. You’ll find your tracking number under “Tracking Number” in the PDF document attached to your shipment confirmation email.

For parcel enquiries you can contact Couriers Please at https://www.couriersplease.com.au/contact

If you have been through these processes and still cannot locate your parcel, please email us at online@katrinas.com.au